Hasanat House
Send good ahead for your permanent life
Get in touch
Support
Questions, bug reports, account help, or anything else about the app — write to us and we'll reply, usually within two working days. If you're reporting a problem, telling us your username and what you were doing at the time helps a lot.
Common questions
I forgot my password
Tap Forgot password on the sign-in screen and enter your email. A reset link is sent to that address. Check your spam folder if it hasn't arrived after a few minutes.
I'm not getting reminders
Open your phone's Settings, find Hasanat House, and make sure Notifications are allowed. Then check that the reminder is switched on inside the project itself. Reminders won't arrive if the project has already ended.
How do I delete my account?
Open your profile, scroll to the bottom, and tap Delete account. This removes your account along with your projects, journal entries, and messages. It's permanent and can't be undone.
Someone is behaving badly
Tap the menu on any post, comment, or message to report it or the account behind it. Blocked accounts are managed under Profile → Blocked accounts. Reports are reviewed and acted on. If it's urgent, email us directly.
Can I change my email or username?
Yes. Both live in your profile, along with Change password. Changing your email sends a verification code to the new address, and the change only takes effect once you've entered it.
What happens to my data?
Your projects and journal entries are yours. We don't sell data and there are no ads or third-party trackers in the app. See the privacy policy below for the full detail.